The truth is that we are always on the lookout for exceptional people; people to work in our customer service department, people to work with us on our e-commerce site, and so on. If the right person comes along, we’ll always find a position for them; it’s that simple. But right now we are looking specifically for people to work in our shop.
Now if you haven’t visited us, you may not know about our shop. It is like no other motorcycle apparel store in the country. In fact, there’s probably none like it anywhere. It works on the basis of highly personal, one-to-one service. This is not a shop for browsing. People come from all over the country to visit us. And when they get here they may be in for a little wait. And that’s because they can only come into the shop when there is one of us free to serve them.
But when they do come into the shop they expect the very highest level of knowledge and expertise from people who know what they are talking about. Many of our customers have done a lot of research before they visit us, but they expect to be challenged on the choices they have in mind if they are not correct for the kind of riding they are going to be doing.
To make this possible, we have a better range of technical products than any shop in the UK. And this means we can normally find the right solution for just about everybody. As a shop, we don’t do cheap gear. We don’t do gear for sportsbike riders and we don’t do what we would term proper off-road gear. Rather we cater for the leisure rider, commuters, those who do long tours and those who ride adventure bikes.
We are looking for people who know the industry, and who have worked within it; ideally on the clothing side. You will need to know your onions. You will need to be confident enough to challenge customer perceptions. And you will need to energetic, because we do not cut corners when it comes to making sure that our customers leave contented with both what they have bought and the experience they have had.
But this is a good place to work. There is a strong motorcycling culture here. We do a lot of fun stuff, as a group, but also with customers. The working week is just 37.5 hours. Monday to Friday, 9.30 am to 5.30 pm. We take breaks when we can. And you will earn more here than you would in any other clothing store in the country. In fact, we’re told that very few, if any, motorcycle sales people selling for the major brands will earn what our people here do. There are, of course, rewards for delivering exceptional customer service, although we do not work to targets. This is not the place to come if you’re not prepared to stand up and be counted. But if you are made of the right stuff and help us deliver the kind of service our customers expect, then you will be well rewarded in every sense!
If you think you have the credentials and the experience that fit the bill, send a short summary letter with a CV to jobs@motolegends.com. But before you do you should watch our video on the ‘10 reasons not to visit Motolegends'. It may well give you a flavour for who we are.
JOB TITLE: MOTORCYCLE CLOTHING SALES PERSON
LOCATION: GU3 1LU
SALARY: O.T.E. £30k with an opportunity to earn more if targets exceeded
Motolegends is the country’s leading seller of high-end motorcycle protective wear. We run a very exclusive retail operation that works on a ‘personal shopping’ format, serving customers on a one-to-one basis.
Requirements:
- Experience in motorcycle clothing retailing
- Good knowledge of all technical aspects of how motorcycling apparel works
- Computer literate
- Good interpersonal skills
- Working week Monday to Friday (the shop does not open weekends or bank holidays)
The Role of the Salesperson:
We need someone to join the sales team within our retail shop. It is a motorcycle clothing shop like no other. We serve customers on a ‘one-to-one’ basis in what is basically a personal shopping model. Your job is to sell customers the right gear for their needs as quickly and efficiently as possible (because there are probably more customers outside in the waiting area waiting to come in). You need to be experienced in motorcycle clothing sales and you need to enjoy the selling process. We are probably busier than any other motorcycle shop in the country, but it is a very rewarding selling job. We talk to customers, work out what is best for them and then make sure it fits and works as it should.
If you have the relevant experience we can train you in the Motolegends way.
Please send your CV to jobs@motolegends.com
JOB TITLE: SHOP FLOOR MANAGER
LOCATION: GU3 1LU
SALARY: £22k - £25k
Motolegends is the country’s leading seller of high-end motorcycle protective wear. We run a very exclusive retail operation that works on a ‘personal shopping’ format, serving customers on a one-to-one basis.
Requirements:
- Very organised
- Computer literate
- Good customer service skills
- Working week Monday to Friday (the shop does not open weekends or bank holidays)
The Role of the Shop Floor Manager:
We need someone to manage the day-to-day operation of the shop making sure it runs smoothly from the moment the customer rings the bell to enter to the point where they leave having spent a considerable amount of money with us. So, greeting customers; managing the queue when there is one; sorting any warranty or returns issues; making sure the shop salespeople are as efficient as we can make them; putting all sales through the till; ensuring shop is properly stocked and presented at all times. Basically ensuring that the shop runs smoothly and is as efficient as it can be, whilst delivering the kind of service that is well beyond the normal retail experience.
Please send your CV to jobs@motolegends.com